Craving Web

Refund Policy

At Bhaduri Technologies Private Limited, we strive to deliver high-quality website development services tailored to meet your specific needs. We are committed to ensuring that your project is executed with precision and professionalism. However, we understand that there may be circumstances in which a refund may be requested. Please review our refund policy below to understand the conditions under which refunds are issued.

Refund Eligibility

Refunds may only be issued under the following conditions:

1. Project Not Started within 7 Days: If we are unable to initiate work on your project within 7 days of order placement due to internal scheduling or unforeseen circumstances, you may be eligible for a full refund.
2. No Progress Made on Project: If, for any reason, no substantial progress has been made on your project after the initial order placement, a refund request may be considered.
3. Non-Responsive Client: If a client becomes non-responsive within 7 days of project purchase, causing a delay or halt in project initiation, no refund will be issued. Client responsiveness is crucial to timely project completion.

Non-Refundable Conditions

Refunds will not be issued under the following circumstances:

1. Project in Progress: Once our team has begun work on your project and made substantial progress, refunds will not be provided. “Substantial progress” refers to any significant development, design, or other deliverables completed as part of the project scope.
2. Client Delays or Non-Responsiveness Beyond Initial 7 Days: If a client becomes unresponsive or delays providing essential information, feedback, or approvals after the initial 7-day period, no refund will be issued. These delays impact our ability to complete the project within the agreed timeline.
3. Change of Mind or Scope by Client: If a client decides to alter the project scope, cancel the project for personal reasons, or changes their mind after work has commenced, no refund will be provided. Any changes to project scope or additional requests will be subject to additional charges and timelines as per a revised agreement.
4. Third-Party Issues: Refunds will not be issued for any issues resulting from third-party software, plugins, themes, or external integrations requested by the client, as we cannot control or guarantee the functionality or compatibility of third-party components with our work.
5. Quality and Style Disputes: Our services are provided according to industry standards and the project scope defined during the planning phase. Refunds will not be issued for disagreements over subjective design or quality preferences once the project scope and deliverables have been approved.

Refund Process

1. Refund Requests: To request a refund under the eligible conditions outlined above, please contact our support team at support@cravingweb.com with your order details and reason for the refund request. Refund requests are reviewed within 5 business days.
2. Decision and Processing: Upon approval, eligible refunds will be processed within 10 business days. Refunds will be credited to the original payment method used at the time of purchase.

Additional Information

Bhaduri Technologies Private Limited reserves the right to refuse a refund if it does not meet the conditions specified in this policy. Our goal is to maintain fairness and transparency in all transactions while upholding our commitment to delivering quality work.

Please note that by placing an order on this website( https://cravingweb.com) , you agree to the terms of the Refund Policy and Terms and Conditions.

For further questions regarding our Refund Policy or to initiate a refund request, please contact us directly.